Customer Experience Office - Quality Specialist III
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Credit One Bank
Las Vegas
Description Position Summary Credit One Bank is looking for a Quality Specialist to monitor customer interactions that may be in the form of calls, cases, e-mails, or surveys. The person in this role will capture, evaluate, and summarize observations based on learnings, make recommendations to improve processes and/or agent performance, and support training for quality agents. Summary of... |
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7 days ago
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