Delta Dental jobs in Buford, GA

The Escalation Coordinator will support and manage the resolution process that are received via inbound call or escalation in a timely and professional manner. This position will manage difficult and complex customer and inter-departmental situations that need strong guidance and resolution. The Coordinator will communicate with, escalate to, and consult with the various departments as needed and...

The Customer Operations Supervisor is a people leader role within the Customer Operations department, responsible for the support and development of Customer Service Representatives and Customer Operations Coordinators. Additionally, this position coordinates with internal and external customers to consistently execute a positive customer experience while managing the day to day operations within...

The Software Engineer specializes in optimizing the speed, scalability, and reliability of software applications, infrastructure, and systems of the Claims Processing System, MetaVance. Along with writing effective code, the position will be responsible for designing, building, delivering, defining, and analyzing key performance indicators (KPIs) such as response time, throughput, and latency of...

This position is responsible for overseeing the Provider Onboarding department's daily activities to maximize employee productivity and quality of work, accuracy and timeliness of provider contracting, credentialing, directory accuracy, and servicing tasks within allocated systems. Supervise staff including staff evaluation and performance monitoring; trains and coaches staff to assist in...

This position is responsible for the overall success of each audit or exam assigned. This includes analyzing and reviewing requested information, advising the business and/or forming responses, proposing different options for resolving issues, interpreting and documenting requirements, conducting meetings as needed (externally and internally), and alerting management of potential issues. Other...

The Telecommunications Engineer will be responsible for supporting the enterprise telecommunications infrastructure, applications, and services to ensure that the voice telephony and computer/telephony communications for all Delta Dental locations is operational, scalable, and optimized to provide highly available telephony services to the enterprise. This includes telephony infrastructure...