Head of Voice of Customer & Experience Analytics
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Massmutual
Springfield 01119
The Opportunity The Head of Voice of Customer & Experience Analytics leads the operations-wide strategy for advisor and client/customer experience insights. This role oversees the VOC program, transforming feedback into actionable intelligence across the value chain. By advancing experience analytics capabilities and data-driven influence, this leader drives measurable improvements in... |
View salary & More Info |
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3 days ago
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