It Help Desk jobs in Adelphi, MD

Join to apply for the IT Help Desk Manager role at Washington Nationals. The Manager, IT Help Desk oversees the day-to-day operations of the Help Desk function, ensuring timely, professional, and effective support for all employees across the organization. This role manages the Help Desk team, develops performance standards, and ensures high-quality service delivery aligned with organizational...

Responsibilities - Oversee help desk functions and participate in customer technical assistance by phone, electronically and in person - Resolve problems to the end user’s satisfaction - Supervise ticketing assignments through the queue-based NTConnections ticketing system - Modify configurations, utilities, software default settings, etc. for customer workstations - Administer help desk...

A technology solutions provider is seeking a Senior Information Systems Specialist for a 3rd shift position in Washington, DC. The ideal candidate has over seven years of IT experience, including help desk support, and strong expertise in M365 applications and Microsoft Windows. The role requires excellent communication skills, and the ability to work weekends and holidays as needed. Telework is...

A major sports organization seeks a Manager for its IT Help Desk in Washington, D.C. This role involves overseeing daily operations, managing a team, and ensuring top-notch service delivery. Candidates should have at least 5 years of IT experience, with 2 years in a leadership role, and a strong understanding of ITIL principles. The position offers a competitive salary and a comprehensive...

An established industry player is seeking a Quality Assurance Manager to oversee IT help desk operations. This pivotal role involves developing and implementing quality assurance processes, ensuring compliance with standards, and leading a team to deliver exceptional support services. The ideal candidate will possess strong analytical skills, a deep understanding of help desk operations, and the...

IT Help Desk Manager Location: Onsite (Limited Remote Flexibility) We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. This position offers both hands-on technical leadership and managerial responsibilities, driving the efficient delivery...

OverviewGovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the U.S. Coast Guard. This position is located in Washington, DC and will be an onsite position.ResponsibilitiesThe Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and resolution of common IT issues, working...

A leading IT service provider is seeking an Unclassified Help Desk Manager in Washington, D.C. to lead a team of technicians providing top-tier IT support. The role involves managing operations, mentoring staff, and optimizing processes. Candidates should have over 5 years of relevant experience, necessary certifications, and strong leadership skills. The position offers competitive compensation...

Career Opportunities with Calibre CPA Group A great place to work. Current job opportunities are posted here as they become available. The position is responsible for providing technical assistance and support to users in an efficient and accurate manner. This position responds to various issues related to computer systems, software and hardware. Salary $50,000- $56,000 (depending on...

A major telecommunications provider is seeking a Help Desk Technician to provide first-level support and maintain client devices across the organization. The role requires collaboration with IT teams, strong technical skills, and excellent communication abilities. Candidates should have a degree in an IT-related field or equivalent experience, with at least 2 years in help desk support. This...

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Manager, IT Help Desk oversees the day-to-day operations of the Help Desk function, ensuring timely, professional, and effective support for all employees across the organization. This role manages the Help Desk team,...

A technology solutions provider is looking for a Solution Center Engineer I to provide technical and customer support in a primarily remote role. Responsibilities include managing incoming inquiries, handling phone calls, and collaborating with the team on technical issues. The ideal candidate has 1-3 years of experience in a related field and a degree in IT or a similar area. Competitive...

Position OverviewThis recently awarded long term (5-year) contract involves multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS) in the delivery of their Information Technology (IT) systems, with a primary focus on the Verification Information System (VIS). These teams will be responsible for...

A technology support firm is seeking a Help Desk Specialist to provide on-site IT support in Washington, DC. Responsibilities include troubleshooting issues with software, devices, and managing help desk operations. The ideal candidate will have strong knowledge of Apple and Dell devices, and will be proactive in customer support. This is an excellent opportunity for those who thrive in a dynamic...

A regional leader in real estate management is seeking a Help Desk Analyst to provide IT support for both corporate and property management teams. This full-time position involves diagnosing and resolving technical issues, supporting various business platforms, and collaborating with technology vendors. Candidates should have a bachelor's degree, 2+ years in IT support, and excellent...

Join a forward-thinking company as a Service Desk Tier 1 technician where you'll be the first line of support for customer IT incidents. This role involves answering calls, troubleshooting a variety of IT issues, and ensuring customer satisfaction through effective problem resolution. You'll work with a dynamic team, utilizing your skills in IT troubleshooting and customer service to make a real...

A global technology services company in Washington D.C. is seeking a Help Desk Technician to provide top-tier IT support. Responsibilities include troubleshooting issues and supporting customers in a fast-paced environment. Candidates must have an Associate's degree in IT, 3 years of experience, and a CompTIA Security+ certification. This role involves both onsite and remote support while...

The Manager, IT Help Desk oversees the day-to-day operations of the Help Desk function, ensuring timely, professional, and effective support for all employees across the organization. This role manages the Help Desk team, develops performance standards, and ensures high-quality service delivery aligned with organizational needs. The Manager also partners with other IT leaders to implement and...

An established industry player is seeking a Help Desk Technician to deliver exceptional IT support to esteemed federal clients. This role is pivotal in ensuring seamless technology operations, requiring a blend of technical expertise and outstanding customer service. As the first point of contact, you will tackle challenges head-on, providing solutions that enhance user experiences. With...

Join a forward-thinking company as a Help Desk Technician, providing top-notch IT support to prestigious federal clientele. This role is vital in ensuring seamless technology operations, where your expertise in troubleshooting and customer service will shine. You'll engage with cutting-edge technology, supporting both onsite and remote users while enhancing your skills through training and...