Customer Experience Manager jobs in Edgewater, Anne Arundel County, MD

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Vision Care Store Manager: Lead KPI-Driven Customer Experience

EssilorLuxottica
Annapolis 21403

A global leader in vision care is seeking a Store Manager in Annapolis, Maryland, to ensure outstanding customer service and effectively manage team performance. In this role, you'll oversee training, KPI performance, and operational excellence. The ideal candidate will have 4+ years of management experience and a strong background in retail. Competitive salary and comprehensive benefits are...

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3 days ago

Optical Store Manager: Lead Team, Elevate Customer Experience

LensCrafters
Annapolis 21403

A leading eyewear retailer is seeking a Store Manager in Annapolis, Maryland. The Store Manager will be responsible for leading a team, ensuring exceptional customer service, and achieving key performance indicators. Candidates should have at least 4 years of management experience and strong interpersonal skills. This position offers a competitive salary range of $67,298.00 - $120,324.27 and...

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5 days ago

PT. Nights and Weekend Customer Experience Manager

Michaels Stores
Annapolis 21401

Store - BALT-ANNAPOLIS, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. - Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company...

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6 hours ago

Retail Sales Manager - Elevate Customer Experience

Ann Taylor
Annapolis 21403

A leading women's apparel brand is seeking a Sales Manager in Annapolis. This role is pivotal in driving sales and ensuring exceptional customer experiences. You will cultivate a strong store culture, mentor associates, and lead initiatives to enhance store performance. Candidates should have a year of retail management experience and excellent interpersonal skills. Join us to be part of a brand...

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4 days ago

Senior Engineering Manager (Customer Engagement/Experience Platforms)

Coinbase
Annapolis 21403

Ready to be pushed beyond what you think you’re capable of?At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging on‑chain platform — and with it, the future global financial system.To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate...

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3 days ago

8811- FT Customer Experience Manager

The Michael's Companies
Annapolis 21403

8811- FT Customer Experience Manager page is loaded## 8811- FT Customer Experience Managerlocations: Annapolis-2309 B Forest Drtime type: Full timeposted on: Posted Todayjob requisition id: R00287297Store - BALT-ANNAPOLIS, MDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

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2 hours ago

FT Customer Experience Manager

Michaels
Annapolis 21401

Michaels - 2309 B Forest Dr [Department Supervisor] As a Customer Experience Manager at Michaels, you'll: Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations; Lead the omni channel processes; Ensure all front end policies and procedures are followed; Train, observe and coach customer experience team to achieve results...Hiring...

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3 days ago

Vision-Care Store Leader — Elevate Customer Experience & KPIs

Luxottica
Annapolis 21403

A leading eyewear company in Annapolis is seeking a Store Manager to lead store operations and ensure exceptional customer service. The successful candidate will have over 4 years of management experience and must demonstrate strong leadership and sales skills. This role includes training staff, analyzing performance metrics, and collaborating with optometrists to enhance customer experiences....

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4 days ago

Customer Experience Specialist I

SolomonEdwards
Annapolis 21403

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are...

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2 days ago
Remote

FT Customer Experience Specialist - Work From Home

CAVA Group
Crofton 21114

CAVA Group is seeking a full-time Customer Experience Specialist to join our team and work from home. As a member of our team, you will have the opportunity to make a positive impact on our customers' experience while representing our brand. This is a great opportunity for those who are passionate about providing exceptional customer service and have a desire to work from the comfort of their own...

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10 hours ago
Remote

PT Customer Experience Associate - Work From Home

Origin
Severna Park 21146

Origin is currently seeking a Part-Time Customer Experience Associate to join our team. As a Customer Experience Associate, you will play a crucial role in providing exceptional customer service and support to our clients. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: - Provide friendly and efficient customer service through phone, email,...

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6 days ago
Remote

FT Customer Experience Specialist - Work From Home

Archive Resale
Bowie 20721

We are seeking a highly motivated and customer-centric individual to join our team as a Full-Time Customer Experience Specialist. At Archive Resale, we value our customers and strive to provide exceptional service and support. This position offers the flexibility to work from home and is perfect for individuals who are passionate about customer satisfaction. Responsibilities: - Respond to...

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a day ago
Remote

FT Customer Experience Advocate - Work From Home

SRPSupport
Bowie 20721

At SRPSupport, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advocate. This is a remote position, allowing you to work from the comfort of your own home. As a Customer Experience Advocate, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services. This is a...

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10 hours ago
Remote

FT Customer Experience Agent (Work From Home)

Ramp
Bowie 20721

Ramp is looking to hire foundational email and phone customer support operators to help support their customers as they scale. They're looking for agents with an incredible customer focus and passion for helping people, who are hungry to learn all about their product, and who are able to communicate effectively with both customers and internal teams. As a member of their stellar customer...

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a day ago
No Experience

Summer 2026 Customer Experience Undergraduate Intern

Highmark
Annapolis 21401

Company :United Concordia DentalJob Description :Applicants must be authorized to work in the U.S. independently. At this time, we do not offer visa sponsorship for this role.SUMMARY OF JOB RESPONSIBILITIESThis job has the goal of providing the opportunity to acquire practical experience through direct exposure to the related business line(s) and to develop the next generation of diverse business...

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a day ago
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Merchandising Manager — Elevate Omnichannel Customer Experience

Ann Taylor
Annapolis 21403

A leading women's fashion retailer is seeking a Merchandising Manager in Annapolis, MD. This role is vital for creating positive customer experiences while managing store operations and team leadership. Ideal candidates should have at least one year of retail management experience, along with strong leadership and communication skills. Join a team that values empowering employees and offers...

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3 days ago
Remote

PT Customer Experience Associate - Work From Home

Origin
Bowie 20721

Origin is currently seeking a Part-Time Customer Experience Associate to join our team. As a Customer Experience Associate, you will play a crucial role in providing exceptional customer service and support to our clients. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: - Provide friendly and efficient customer service through phone, email,...

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6 days ago

8811- FT Customer Experience Manager

Michaels Stores
Annapolis 21401

Store - BALT-ANNAPOLIS, MDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs...

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a day ago
Remote

FT Customer Experience Agent (Work From Home)

Ramp
Annapolis 21401

Ramp is looking to hire foundational email and phone customer support operators to help support their customers as they scale. They're looking for agents with an incredible customer focus and passion for helping people, who are hungry to learn all about their product, and who are able to communicate effectively with both customers and internal teams. As a member of their stellar customer...

View salary & More Info
a day ago
Remote

FT Customer Experience Specialist - Work From Home

CAVA Group
Severna Park 21146

CAVA Group is seeking a full-time Customer Experience Specialist to join our team and work from home. As a member of our team, you will have the opportunity to make a positive impact on our customers' experience while representing our brand. This is a great opportunity for those who are passionate about providing exceptional customer service and have a desire to work from the comfort of their own...

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10 hours ago
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