Service Excellence Officer - St. Vincent & Westfield
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Highmark
Erie 16503
Company :Allegheny Health NetworkJob Description :GENERAL OVERVIEW:This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient and family concerns. Duties include service recovery and resolution of complaints, management of complaint and grievance process, patient and family advocacy, tracking... |
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5 days ago
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