Call Center jobs in Hillsborough County, FL

Supervise daily operations and ensure adherence to KPIs and SLAs. Monitor agent performance and provide regular coaching and feedback. Manage schedules, attendance, and real-time adherence. Handle escalated customer issues and ensure timely resolutio Operations Supervisor, Operations, Call Center, Supervisor, Experience, Manufacturing

LOCATIONTampa, FLJOB TYPEFull-Time & Part-TimePOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Tampa, FL MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government,...

Job Description Job Summary: The Call Center Representative provides support to customers via phone, email, or chat, helping resolve inquiries efficiently and professionally. Ideal for someone who enjoys helping people and working in a structured environment. Responsibilities: - Answer incoming customer calls and messages - Provide accurate information and resolve issues - Document...

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV,...

Are you an insurance professional with a passion for leadership? Are you interested in leading a team to provide exemplary customer service? Submit your application to our Personal Lines Customer Service Supervisor role today! Job Summary Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

Compensation: $20.00 hourly Start date: January 5th, 2026 Position Type: Full Time Training Schedule: Monday through Friday 8:00 AM - 5:00 PM - Member Care Center Hours of Operation: Monday through Friday 7:00 AM - 8:00 PM & Saturday 8:00 AM - 1:00 P Financial Representative, Call Center, Financial, Representative, Customer Service, Retail, Banking

Join Paid Remote Focus Groups and Market Research Studies Earn up to $750 weekly working part-time from home. Sign up to check your eligibility. No administrative assistant experience required. Remote Work-From-Home Administrative Assistant – Part-Time Research Panel Member Our organization is looking for motivated participants for national and local Focus Groups, Clinical Studies, and Market...

Join Paid Remote Focus Groups and Market Research Studies Earn up to $750 weekly working part-time from home. Sign up to check your eligibility. No administrative assistant experience required. Remote Work-From-Home Administrative Assistant – Part-Time Research Panel Member Our organization is looking for motivated participants for national and local Focus Groups, Clinical Studies, and Market...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? Do you strive for excellence and enjoy helping others? This position supports customer service, technical support, and customer sales interactions. You would interact with customers across the country to re Representative, Spanish, Bilingual, Call Center, Part Time, Technical Support, Education

LOCATIONTampa, FLPOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including...

Join Paid Remote Focus Groups and Market Research Studies Earn up to $750 weekly working part-time from home. Sign up to check your eligibility. No administrative assistant experience required. Remote Work-From-Home Administrative Assistant – Part-Time Research Panel Member Our organization is looking for motivated participants for national and local Focus Groups, Clinical Studies, and Market...

LOCATIONTampa, FLJOB TYPEFull-TimePOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support iss Representative, English, Spanish, Bilingual, Call Center, Technical Support, Education

LOCATIONTampa, FLJOB TYPEFull-Time & Part-TimePOSITION OVERVIEWMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...

Oversee daily operations of the contact center, ensuring KPIs and SLAs are consistently met. Lead and mentor supervisors, team leads, and support staff. Analyze performance data and implement strategies for improvement. Collaborate with clients to al Manager, Call Center, Experience, Operations, Business Services

LOCATIONTampa, FLJOB TYPEFull-Time & Part-TimePAY TYPESHourly + BonusBENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular RaisesAPPLICATION DETAILSNo Resume Required, Entry-LevelPOSITION OVERVIEWMCI is a leading Business Process...

LOCATIONTampa, FLPOSITION OVERVIEWBILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTSWe are looking for full-time and part-time bilingual customer service representatives to support inbound projects for a wide variety of clients. In this role, you will troubleshoot basic technical issues, build strong relationships with customers, fact-find to identify needs...

LOCATIONTampa, FLPOSITION OVERVIEWBILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGSWe are looking for bilingual call center representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, and...