It Helpdesk Support jobs in McLean, VA

A technology services company is seeking a temporary IT Helpdesk Technician at the Washington Navy Yard, DC. This individual will provide second-tier support for desktop operating systems, PC hardware, and mobile devices. Responsibilities include troubleshooting, installation, and documentation of IT services. A bachelor's degree, active Security+ certification, and an active Secret Clearance are...

Synchron, LLC has an exciting opportunity for an IT Helpdesk Support Analyst to support NAVSEA at the Washington Navy Yard in Washington, DC! We are seeking candidates to provide the US Navy with excellent technology customer service support and apply a broad base of IT knowledge and subject matter expertise to identify, recommend and properly apply solutions, implement products, and deploy...

A local university is seeking a Support Analyst to join its Information Technology Support team. The candidate will be responsible for troubleshooting and repairing faculty and staff computers, ensuring audio/visual support, and providing IT helpdesk assistance to students and alumni. Ideal applicants will have an Associate's degree with 1-2 years of relevant experience in IT support, alongside...

L2 Helpdesk Analyst (Desktop Support) job at Boyle Software. McLean, VA.Title: L2 Helpdesk Analyst (Desktop Support)Location: McLean, Virginia - HybridHere’s What You’ll Do:Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.Provide remote support over the phone using remote desktop tools.Assist employees with...

An organization serving local governments is seeking an IT Support Specialist to manage technology procurement and provide support for users. This entry-level full-time role requires attention to detail and basic knowledge in Active Directory and Office 365. Join a dynamic team committed to excellence in public service and benefit from a range of competitive perks, including health insurance and...

Come join our team! Reveille provides a full benefits package include medical/dental/vision, FSA, paid time off, commuting reimbursement, 401K / matching, Wellness subsidies, LTD/STD/AD &D insurance, and salary compensation. We're a team of strategically-minded consultants who focus on prioritizing a work-life balance. Reveille Group is a strategic advisory consulting firm that supports federal...

A leading technology firm is seeking a Senior IT Operations Lead in Washington, DC. The role requires overseeing helpdesk operations while ensuring prompt issue resolution and effective end-user support. The ideal candidate will have a bachelor’s degree and at least 5 years of experience in technical support roles, combined with strong troubleshooting skills. This position offers a hybrid work...

A leading government contractor is seeking a Project Manager in Washington, DC to oversee IT helpdesk operations for the Office of Inspector General. The role includes managing technical support personnel, ensuring timely project implementation, and maintaining system performance. Ideal candidates must have a minimum of five years experience, a PMP certification, and strong communication skills....

A local tech support firm in Washington, DC is seeking a Helpdesk Specialist to resolve technical issues and provide excellent customer service. You'll assist with desktop software installation, troubleshooting hardware and software issues, and manage service requests. Ideal candidates have strong problem-solving skills, IT certifications, and experience with Microsoft products. This is an onsite...

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we’ve recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI...

A technology solutions provider in Washington, DC is seeking an experienced Helpdesk Specialist to support Windows and Apple systems. This role involves providing end-user support, deploying and configuring devices, and troubleshooting technical issues. The ideal candidate will have a solid background in Help Desk or Desktop Support and excellent communication skills. Competitive salaries and...

Overview Softthink Solutions Inc. (STSI), a trusted provider of IT and professional services to federal agencies, is seeking a highly skilled Help Desk Engineer to join our dynamic team. This role involves providing comprehensive help desk support, collaborating with technical teams, and delivering exceptional customer service to ensure operational excellence. If you are motivated,...

As the Helpdesk Support (Master) (NCR) , you will act as a model of customer service excellence to all organizational staff members for our federal contract. You will be responsible for overseeing and mentoring a team of highly qualified professionals and interacting daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops,...

Job OverviewJoin InfoTrack US as a Customer Support Helpdesk Specialist. You will deliver exceptional customer experiences and help clients maximize the value of our legal technology solutions.ResponsibilitiesDevelop a comprehensive understanding of our legal tech solutions and stay up to date with new features and updates.Gain deep knowledge of our clients, primarily law firms and legal...

Job Description Manager, Support Operations (Data Platforms, Service Now, AWS, IT Systems Infrastructure) An IT leader, with a detailed understanding of IT Service management principles. Manages teams providing technology support operations in the areas of data platforms, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management,...

MANTECH seeks a motivated, career- and customer-oriented Dedicated Support Technician to join our dedicated support team in McLean, VA.In this role, you will support mission-critical IT operations and play an integral part in helping users resolve a range of technical challenges. You will ensure reliable IT service delivery and work across teams to respond to evolving operational...

A higher education institution located in Arlington, Virginia, is seeking a Support Analyst to join their Information Technology Support team. This entry-level full-time role involves troubleshooting, repairing faculty and staff computers, as well as providing IT helpdesk support for university residents and students. The ideal candidate should possess an associate's degree or equivalent...

Overview CSA Global Inc. is seeking a temporary Information Technology (IT) Helpdesk Technician at the Commander Navy Installations Command (CNIC) Headquarters at the Washington Navy Yard, DC. Provides second-tier support to end users for either PC, server, or mainframe applications and hardware. May interact with network services, software systems engineering, and/or applications development to...

Join a global community of talented professionals to shape the future of AI. Earn up to $15 USD/hr and additional rewards based on quality of submission. Outlier is committed to improving the intelligence & safety of AI models. Owned and operated by Scale AI , we've recently been featured in Forbes for partnering experts with top AI labs to provide the high quality data for LLMs. We believe AI...

Job Description:Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 4 days onsite after first 30 days.Complete Description: The Office of the Chief Technology Officer is seeking a first level technical support...