retention specialist jobs in Middlesex County, MA

A leading software solutions company located in Somerville, MA is seeking a Renewals Specialist to enhance customer relationships, drive software adoption, and increase account growth. This role requires strong interpersonal skills, the ability to consult effectively, and a focus on customer success. The ideal candidate has 1-2 years of experience in a customer-facing role and a Bachelor's...

The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists. Specific Job Duties and Responsibilities: - Coordinates activities with other EI Billing...

Enterprise User Engagement Customer Success Specialist MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More at the MathWorks onboarding page. As an Enterprise User Engagement Customer Success Specialist...

Site: Mass General Brigham IncorporatedMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive...

Academic Advisor for Transfer Students & Peer Academic Support SpecialistBrandeis University - Academic Services | Waltham, MA | Full-TimeAbout the Role:Brandeis University is seeking a dynamic and student-centered Academic Advisor for Transfer Students & Peer Academic Support Specialist to join our Academic Services team. This role provides a unique opportunity to support the success,...

About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1...

People Ops & Payroll Specialist Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google,...

The Account Specialist Print Team is a dynamic group focused on driving exceptional customer satisfaction and profitable print sales growth within Staples' contract-based print services.This position is dedicated to growing profitable print sales in contract by providing direct support for internal and external print customers. The role manages both programmatic and transactional print business...

Type: Exempt, Full timeSupervisor: Director of Youth and Alumni ServicesLocation: 430 Rindge Avenue Suite #202, Cambridge, MA 02140Salary Range: $60,000-$70,000 annuallyPOSITION SUMMARY:Are you passionate about working with opportunity youth ages 16-24 to increase their access to career and post-secondary educational (PSE) pathways? Do you enjoy learning about new and growing occupations and...

Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are on the forefront of transformation with one of the world's leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage. Our...

Job Description:Title: TRIO Learning Specialist (Full-Time, 12 Month Position) (Federally Grant Funded)Unit: MCCC Full-Time Professional StaffDepartment: Student Affairs, Student Support Services, TRIO Program for Student Achievement (PSA)Reports to: Director of TRIO Program for Student AchievementDate: August 20, 2025 (Repost December 9, 2025)General Summary: The TRIO Learning Specialist (12...

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry-favorite tools-TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr-are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations, including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.As a...

Accufile is seeking a skilled Records & Digital Information Specialist to support our nonprofit client through a major records cleanup, archival transition, and digital organization project within a library environment. This role is ideal for someone with a strong background in records lifecycle management, metadata, cataloging, and digital systems - paired with the technical confidence to work...

We are seeking a highly motivated and customer-oriented Member Service Specialist to join our team at Workit Health. This is a work from home position where you will have the opportunity to make a difference in the lives of our members. As a Member Service Specialist, you will be responsible for providing exceptional customer service and support to our members, ensuring their satisfaction and...

The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists. Specific Job Duties and Responsibilities: - Coordinates activities with other EI Billing...

Site: Mass General Brigham Health Plan Holding Company, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing...

Site: Mass General Brigham Health Plan Holding Company, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing...

The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists. Specific Job Duties and Responsibilities: - Coordinates activities with other EI Billing...

The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists. Specific Job Duties and Responsibilities: - Coordinates activities with other EI Billing...

The Billing Specialist enters all client billing in Thom Billing Revised (TBR) and is responsible for the overall billing process in adherence to MassHealth and all other insurers billing procedures as directed by DPH Billing Manual and Thom Billing Manual. Serves as back to other Billing Specialists. Specific Job Duties and Responsibilities: - Coordinates activities with other EI Billing...