Customer Experience Leader jobs in North Brentwood, MD

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Retail Store Leader - Jewelry & Customer Experience

Catbird NYC
Washington

A luxury jewelry retailer is seeking a Store Manager for their Washington, DC location. The ideal candidate will have extensive retail leadership experience, strong customer service skills, and the ability to manage and train a team. Responsibilities include staff development, business planning, and maintaining service standards. The position offers a comprehensive benefits package, including...

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3 days ago

Store CX Leader: Customer Experience & Ops Coach

The Home Depot
Washington

A leading home improvement retailer is seeking a Customer Experience Manager to oversee store operations, ensure exceptional customer service, and maintain safety standards. This role involves coaching associates and managing daily activities to ensure smooth store operations. Ideal candidates will have experience in customer service and a commitment to team engagement. The position offers a...

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a day ago

Store Launch Leader - Growth & Customer Experience

Tuckernuck
Washington

A retail company in Georgetown is seeking an Assistant Store Manager to help open their new store and manage daily operations. This role involves driving sales, supporting the Store Manager, and creating an exceptional customer experience. Ideal candidates will have 3-5 years of retail experience and a Bachelor’s degree or an equivalent background. The position offers full-time hours along with a...

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a day ago

Executive Leader, Quality & Customer Experience

NCQA Brand
Washington

A leading healthcare organization in Washington, DC is seeking a Vice President of Quality & Customer Experience. This role focuses on strategic leadership in enhancing customer experience, quality improvements, and operational efficiencies. The ideal candidate will possess over 10 years of healthcare experience, including 5 years in senior leadership, along with strong analytical and project...

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a day ago

Store Leader - Shoes & Customer Experience

Designer Brands
Bethesda 20811

A leading footwear retailer is looking for a Retail Assistant Store Manager in Bethesda, MD. This position involves overseeing daily operations, enhancing the customer experience, and mentoring staff. Ideal candidates should have at least 2 years of management experience, excellent communication skills, and a passion for customer service. The role requires flexibility to work various shifts...

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3 days ago

Store Leader: Elevate Customer Experience & Sales

Blueface Ltd
Riverdale Park

A leading telecommunications company is seeking an Xfinity Retail Assistant Store Manager to oversee daily store operations and ensure customer satisfaction in Riverdale Park, MD. The successful candidate will manage a retail team, develop team members, and maintain efficiency in store processes. A Bachelor's degree and 5-7 years of retail management experience are preferred. This position offers...

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5 days ago

Store Leader: Growth, Team & Customer Experience

Ross
Hyattsville 20780

A leading off-price retail chain is seeking a Store Manager in Hyattsville, Maryland. The role involves overseeing all store operations, ensuring company standards are met, and leading a team to achieve sales and profit goals. Candidates must have a minimum of 5 years of retail management experience, strong leadership abilities, and a commitment to excellent customer service. The position offers...

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2 days ago

Store Floor Leader & Customer Experience Coach

Warby Parker
Washington

A leading eyewear retailer is seeking a self-motivated Sales Supervisor in Washington, D.C. to enhance customer experiences. You will lead operations, promote inclusivity, and guide the team while driving sales. Candidates should have retail management experience and excellent communication skills to thrive in a fast-paced environment. This role offers competitive pay ranging from $19 to $21.75...

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2 days ago

Store Leader: Elevate Sales & Customer Experience

Comcast
Riverdale Park

A leading telecommunications company in Riverdale Park, Maryland, is seeking a Store Manager to oversee daily retail operations, coach the sales team, and ensure an exemplary customer experience. The ideal candidate will have 5-7 years of related experience, a Bachelor's degree, and strong leadership skills, focused on driving results and fostering a collaborative environment. Competitive salary...

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3 days ago

Sales Leader — Elevate Customer Experience & Team Growth

Lane Bryant
Washington

A prominent retail company is seeking a full-time associate in Washington, D.C. Ideal candidates should have a strong sales background, excellent communication skills, and at least 1-3 years of retail experience. Responsibilities include analyzing business performance, achieving store goals, and coaching team members. A high school diploma is required, with a bachelor’s preferred. This position...

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4 days ago

Hospitality GM: Guest Experience & Growth Leader

Foley Entertainment Group
Forestville

A leading hospitality company in Maryland seeks an experienced General Manager to oversee hotel operations. The role requires a strategic leader passionate about guest experience and team culture. Candidates should have extensive leadership experience, solid business acumen, and a deep understanding of hotel operations. This full-time position demands a commitment to excellence and may require...

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2 days ago

Park Operations Leader—Guest Experience & Growth

Urbanair
Largo

A dynamic indoor adventure park is seeking a General Manager to lead their team and drive success while fostering a fun and engaging environment. This role requires a motivated leader passionate about mentoring young staff and ensuring exceptional guest experiences. As the General Manager, you will oversee operations, financials, and staff development, creating a positive atmosphere for both...

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9 hours ago

Paint Studio & Sundries Area Manager - Experience Leader

Ace Hardware
Washington

A well-known hardware retailer in Washington, DC is seeking an Area Manager to oversee the Paint Studio and ensure an exceptional customer experience. Responsibilities include managing associates, achieving sales goals, and maintaining store operations. The ideal candidate will have retail management experience and a strong commitment to customer service. Join a collaborative team that values...

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9 hours ago

Senior Product Leader – Adobe Experience Platform (AEP)

Humana Inc
Washington

A leading healthcare services company is seeking a Lead Product Manager to drive strategy and optimization of Adobe Experience Platform (AEP). This role involves collaboration with cross-functional teams and translating business needs into platform capabilities to enhance personalized customer experiences. Candidates should have strong product management experience and familiarity with AEP...

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3 days ago

Chief Guest Experience & Loyalty Leader

Nando's PERi-PERi North America
Washington

A leading restaurant brand is seeking a Head of Experience in Washington, D.C. This executive role focuses on enhancing the entire guest journey, integrating customer insights with operations, and leading high-performing teams. The ideal candidate will have strong leadership skills, knowledge of MarTech systems, and a passion for customer engagement. This position requires significant in-person...

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4 days ago
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Lead Sales & Brand Experience Leader

Williams-Sonoma, Inc.
Bethesda 20811

A leading home products retailer in Bethesda is looking for a Lead Sales (Key Holder) to inspire customers and drive sales through exceptional service. The ideal candidate has retail sales experience and skills in communication, organization, and leadership. This full-time position offers competitive pay ranging from $19.00 to $22.00 per hour and a range of benefits including discounts and health...

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5 days ago

Center Operations Leader | Guest Experience Champion

Lucky Strike Entertainment
Arlington 22201

A leading entertainment venue in Arlington, VA, is seeking an experienced General Manager. This role involves overseeing center operations, driving food & beverage sales, and developing a high-performing team. Candidates should have over 5 years of management experience in a full-service environment, exceptional problem-solving skills, and a passion for customer service. This position offers a...

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3 days ago

Service Leader — Lead Guest Experience & Food Safety

Chipotle
Bethesda 20811

A well-known fast-food chain in Bethesda, Maryland is seeking a Service Leader to ensure a positive customer experience through high food quality and effective crew training. Responsibilities include overseeing food safety practices, managing crew schedules, and assisting with administrative tasks. Ideal candidates should have a high school diploma and prior restaurant experience. The role offers...

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4 days ago

Store Experience Leader — Elevate Customer Service & Growth

Designer Brands
Arlington 22201

A leading footwear retailer in Arlington is seeking a Store Manager to enhance customer experience and drive sales performance. You will be responsible for managing daily operations, ensuring store standards, and developing a team, all while promoting an inclusive environment. The ideal candidate has at least 2 years of management experience in retail and is available for flexible shifts. This...

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6 days ago

Customer Experience Leader — Store Operations & Coaching

The Home Depot
Washington

A leading home improvement retailer in Washington seeks a Customer Experience Manager to enhance customer service and associate coaching. Responsibilities include overseeing store standards, ensuring safety procedures, and leading a team to improve customer satisfaction. This full-time role requires a high school diploma and at least one year of work experience. Competitive salary range is...

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3 days ago
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