Customer Experience Leader jobs in Pembroke, MA

A leading financial institution is seeking a Branch Manager to drive branch success and deliver exceptional customer experiences. You will lead and develop a dedicated team, ensuring a positive environment while meeting branch goals. The ideal candidate has retail banking experience, strong leadership skills, and a commitment to customer service. This role offers a comprehensive benefits package...

A leading automotive service company seeks a Store Manager in Hanover, Massachusetts. The ideal candidate will provide leadership to the store team, ensuring an excellent customer experience while achieving sales goals. Responsibilities include training team members, managing store operations, and maintaining inventory. This full-time position offers a salary range of $65,000-$72,000 plus...

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Team Leader, Customer...

A leading community bank in Boston is seeking a Branch Manager to drive sales growth and enhance customer experiences. In this role, you will lead a team, ensuring operational integrity while fostering an exceptional customer-centric culture. You will implement coaching plans to develop your team and connect with the community to deepen customer relationships. Ideal candidates will have strong...

OverviewCB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment.If you're creative, team spirited and have a passion for modern design, then join the team as a Assistant Store...

A national lifestyle brand in Hingham, MA, is seeking an Assistant Store Manager to enhance customer relationships and drive team performance. This role offers the chance for career growth, a competitive salary, and an inclusive work environment. Responsibilities include team development, store operations, and community engagement. Ideal candidates have retail experience, strong leadership...

A leading SaaS provider in Boston is seeking a VP of Customer Experience responsible for driving Gross Revenue Retention and leading a team to ensure customers achieve measurable ROI. The role involves building consultative systems for customer value realization, collaborating across departments, and innovating customer interactions. Ideal candidates will have a robust SaaS background with over...

A leading cannabis retailer in Boston is seeking a Retail Supervisor to lead store operations, enhance customer experience, and manage teams effectively. The role involves ensuring compliance with regulations while fostering a supportive environment for staff. Candidates should have 1-2 years of supervisory experience in a retail or hospitality context, preferably within the cannabis industry....

A major airline in Boston is seeking a Customer Service Manager to ensure operational excellence and exceptional customer service. This role involves leading the front-line team, promoting safety standards, and delivering a high-quality customer experience. Candidates should have previous customer service experience and the ability to foster a supportive environment. The role offers a pay range...

A regional transportation authority in Boston is looking for a Customer Service Supervisor to lead a team in dynamic settings. The ideal candidate will have 3–5 years of customer service experience, preferably in an airport, and possess strong leadership and problem-solving skills. The role involves managing staff and ensuring high-quality service for travelers. This position supports work-life...

A leading eyewear retailer is seeking a Store Manager for its Brockton location. This role requires strong leadership to ensure outstanding customer service and manage a dedicated team. The ideal candidate will have 4+ years of management experience, a strong understanding of store operations, and excellent communication skills. The position comes with a competitive salary range and comprehensive...

A well-known logistics and printing company in Boston is seeking a Store Assistant Manager to lead business operations and ensure a positive customer experience. Responsibilities include supervising team members, resolving customer complaints, and maintaining store standards. Candidates should possess a high school diploma and have at least 1 year of supervisory experience. A dynamic work...

PetSmart does Anything for Pets - JOIN OUR TEAM!Assistant Store Manager Customer ExperienceAbout Life at PetSmartAt PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing...

Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details - Vacancies: Numerous openings nationwide - Starting Pay Rate: $23.47 - $38.62 per hour - Average Annual Compensation: Up...

Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity...

A leading toy and retail company in Boston is seeking a Sales Lead to combine the roles of Bear Builder and Floor Leader. You will be responsible for fostering a positive guest experience and leading a team to achieve sales goals. Ideal candidates will have a high school diploma, strong leadership skills, and a passion for engagement. This role offers competitive pay ranging from $18.00 to $18.50...

A leading fast-casual restaurant chain in Boston is seeking a Service Leader to ensure a positive customer experience through safe and quality food preparation. The role requires managing crew training and assisting with administrative duties. Ideal candidates will have restaurant experience and a high school diploma. Competitive pay ranges from $18.55 to $20.65 per hour, along with comprehensive...

A leading identity platform company in Boston, MA is seeking a General Manager to oversee daily operations, drive employee engagement, and ensure exceptional customer service. The ideal candidate will have at least 6 years of leadership experience in customer-facing environments and a passion for teamwork. This position offers a competitive salary and a range of benefits including paid time off,...

Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position Details - Vacancies: Numerous openings nationwide - Starting Pay Rate: $23.47 - $38.62 per hour - Average Annual Compensation: Up...

CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Assistant Store Leader -...