Help Desk Support jobs in South Hamilton, MA

A leading staffing firm is seeking an IT Support professional for a 3-month on-site contract in Boston, MA. The ideal candidate will have 1-3 years of experience in Help Desk or Desktop Support roles and must possess solid imaging skills along with the ability to communicate technical information clearly to non-technical users. Candidates should be comfortable working in corporate settings and...

A government IT services provider is seeking an experienced IT Technical Shift Lead (Desktop Support) to manage their help desk team. This remote role requires leading shift operations, ensuring effective troubleshooting of desktop issues, and maintaining high customer service standards. Candidates must have a Bachelor's in IT or related fields, with at least 3 years in desktop support and prior...

Help Desk Support Specialist-Tier 1Location: Boston, MassachusettsResponsibilitiesResponsible for providing 1st tier support over the phone, by remote connection, or with walk-in clients, supporting our user community on government issued computer hardware, applications, and platformsBe the point of contact for incoming requests for support via phone or electronicallyDiagnose and resolve...

A private higher education institution in Boston is seeking a Help Desk Analyst to provide tier 1 technical support. The role involves troubleshooting technical issues for faculty, staff, and students, and maintaining computer systems. Candidates should possess strong problem-solving skills and experience in a technology environment. The position requires a bachelor's degree or equivalent...

A leading recruitment agency is assisting a top law firm in Boston looking for a Help Desk Analyst to provide IT support including LAN, WAN, and network systems support. Candidates should have a Bachelor’s degree or relevant experience with at least 2 years in support roles. This position is ideal for those with experience in a law firm or professional setting. Interested applicants are invited...

A growing organization is seeking a End User Support Manager to lead a skilled team and drive modern device management across the company. This is a hands-on role focused on automation, security, and delivering an exceptional employee IT experience. Own modern MDM/EMM platforms (Intune, Jamf, etc.) Strengthen endpoint security, compliance, and configuration consistency Manage hardware...

An innovative technology company is seeking a dedicated Support Technician to enhance the support experience for Boston's startups. This role involves direct client interaction, resolving technical issues, and collaborating with the Project Management team on various projects. You will be instrumental in ensuring timely and effective IT support, utilizing your skills in both macOS and Windows...

A healthcare facility specializing in substance abuse recovery is seeking a Recovery Support Specialist to assist patients with substance abuse and mental health disorders. You will monitor patient activities, document behaviors, and facilitate educational activities. Ideal candidates should have a high school diploma and experience with substance use disorder treatment. Join a dedicated team...

Job Description Summary The Bentley IT Help Desk Coordinator II is an in-person, onsite position (not remote or hybrid) that provides IT support at Bentley University at the IT Help Desk for computers and mobile devices. Support is provided over the phone, through ServiceNow tickets, email, remotely, in-person and occasionally in faculty/staff offices and classrooms. This role supports Faculty...

OverviewJOB TITLE:Help Desk AgentCAYUSE COMPANY:Cayuse Commercial Services, LLCLOCATIONRemoteSALARY:$15.00-$17.00EMPLOYEE TYPE:Full-Time Hourly Non-ExemptHelp Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining...

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technicianto support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal...

Position: e. Licensing Help Desk Specialist Location: Boston, MA Duration: 8 months to start POSITION OVERVIEW: The health profession e. Licensing Help Desk Specialist will be responsible for assisting external customers (licensees) of the BHPL e. Li Help Desk, Help, Specialist, Microsoft, Technical Support, Retail, Staffing, Skills

Lawrence Family Development Charter Schoolwww.lfdcs.orgStrengthening families…building communityThe Help Desk Ticket Lead oversees the daily operations of the IT help desk ticketing system and provides technical support, guidance, and coordination to the IT Team. This individual is responsible for ensuring timely and efficient resolution of user requests and incidents, assisting with hands-on...

Mon - Fri, 40 hours per week. 9:30am-6:00pm on site at MSPCA -Angell in Boston If you have at least 1 year of Help Desk experience and would like to take the next step in your career, please consider joining our growing IT department team. Working for a non profit in an environment that clearly delivers on its mission of advancing the health and welfare of animals adds an important dimension to...

Senior Help Desk TechnicianEmployment Type: Full TimeDepartment: Help DeskCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).CGS brings motivated, highly...

Overview CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).CGS brings motivated, highly skilled, and creative people together to solve the government’s...

A leading IT services provider in Boston seeks a Help Desk Support Specialist-Tier 1 to provide first-tier support for technical issues and ensure customer satisfaction. Responsibilities include diagnosing hardware and software problems, adhering to Help Desk metrics, and installing software packages. Candidates should possess strong customer service skills and Office 365 proficiency. This role...

ENTEGRATION, Inc., a leading provider of outsourcing, consulting, and systems integration providing IT consulting services to the medical industry, is seeking a motivated, energetic Help Desk Technicianto support a large client in Waltham, MA. This is a full-time, hybrid position at our client's Waltham, MA office, with up to 25% travel to other offices in the Boston area required. The ideal...

The Planet Group seeking an experienced Help Desk Technician to support a short-term, onsite engagement in Boston. This role is focused on end-user support, workstation imaging, device deployment, and troubleshooting across a Windows environment. The ideal candidate has strong customer service skills, can work independently, and is comfortable supporting a fast-moving office environment. It is...

The Planet Group seeking an experienced Help Desk Technician to support a short-term, onsite engagement in Boston. This role is focused on end-user support, workstation imaging, device deployment, and troubleshooting across a Windows environment. The ideal candidate has strong customer service skills, can work independently, and is comfortable supporting a fast-moving office environment. It is...