Service Desk Engineer jobs in Sterling, VA

Service Desk Shift LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border...

Vamonos IT, is seeking an experienced Service Desk Technician to join our team. You will assist in troubleshooting M365 related issues, with a focus on Power Platform, Outlook, SharePoint and Teams. This role is largely responsible for providing operational support services to our government customer's end users. This role is mostly remote, but it will require onsite travel to Ashburn, VA on a...

Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our...

JOB DUTIES* Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.* Check departing guests out of the hotel as per hotel procedures.* Answer all guest...

Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency. This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal employees, contractors, trade partners, and agency users worldwide. The PM will oversee all aspects of program delivery, staffing, and compliance with...

Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for delivering technical troubleshooting services to meet customer business needs and expectations.Location: Lorton, VA (onsite)Responsibilities:* Responds to basic customer problems, issues, requests.* Operates as the entry point for customers, documents, notifies proper department/desk,* Escalates as...

Job Description Job Description Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Team Lead - Account Services Desk/Project Manager II for an exciting opportunity located in Ashburn, VA. Job Description and Responsibilities ESM is looking for a...

Job Description Job Description We are looking for a Field Service Engineer (FSE) to join our Mid-Atlantic Operations Team to help deliver IDS Passenger Information Display Systems (PIDS) products and services to our airport and mass transit clients. Your primary responsibilities as an IDS FSE are to provide Systems Integration and On-Site/Remote Technical Support Services for IDS clients in...

Team Lead – Account Services Desk/Project Manager II Join to apply for the Team Lead – Account Services Desk/Project Manager II role at Enterprise Solutions and ManagementTeam Lead – Account Services Desk/Project Manager II 4 days ago Be among the first 25 applicantsJoin to apply for the Team Lead – Account Services Desk/Project Manager II role at Enterprise Solutions and ManagementEnterprise...

Job Summary: SUVI is seeking a Service Desk Lead to provide Information Technology Support Services to support the mission of the Government. Responsibilities Job Responsibilities: Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service,...

Looking for more than just a job? MKD Electric offers . Rewarding careers at that! We provide excellent benefits, training, educational opportunities, and promote from within the company. For over twenty years, we have designed, built, installed, and maintained our clients’ systems, projects, and facilities with a wide range of service offerings. We focus on safety, value, and quality as well as...

* Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance.* Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions.* Work with system and...

Job Description: Our Helpdesk Administrator directly interfaces with the customer and should consider themselves a Customer Service specialist. Daily duties will be to answer customer calls and assist them with computer related issues. Key Duties and Responsibilities: - Primary contact point for resolution of network and operating system issues - Experience in Microsoft Windows Systems...

Job Description Job Description Description: Hand and Stone is seeking for a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: • Provide excellent customer service to members/guests. • Sell Memberships • Welcome...

Req ID: RQ211601Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphPublic Trust/Other Required: NoneJob Family: IT Infrastructure and OperationsSkills:Information Technology (IT),System Requirements,Systems DevelopmentExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:GDIT is your place. Make it your own by discovering...

A consulting firm is seeking an experienced Program Manager to lead a large-scale Service Desk contract supporting a DHS agency. The role involves overseeing program delivery, staffing, and compliance with performance standards. The ideal candidate has over 5 years managing a 24x7 IT Service Desk with 50+ staff and strong knowledge of ITIL/HDI standards. This position offers some remote...

Service Desk LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration...

* Answer phone calls, emails, or other communications received from users of financial and facility applications.* Record a ticket in the call center database (currently HP Service Manager) for every communication received.* Provide triage to determine if the issue can be resolved by the Tier 1 Technician: record results.* If the incident needs to be escalated or are out of scope, note in the...

Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our...