Service Desk Engineer jobs in Sterling, VA

Service Desk Shift LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border...

Join to apply for the Service Desk Lead role at CACI International IncJoin to apply for the Service Desk Lead role at CACI International IncGet AI-powered advice on this job and more exclusive features.Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is...

A leading fitness franchise seeks a Full Time Evening Shift Leader to create a positive member experience. Responsibilities include managing front desk activities, ensuring cleanliness, and promoting member services. Ideal candidates have a strong customer service background and a passion for fitness. Join a dynamic team committed to enhancing lives and inspiring members in a positive...

Zachary Piper Solutions is currently seeking a Service Desk candidate in Reston, VA responsible for delivering technical troubleshooting services to meet customer business needs and expectations.Location: Lorton, VA (onsite)Responsibilities:* Responds to basic customer problems, issues, requests.* Operates as the entry point for customers, documents, notifies proper department/desk,* Escalates as...

Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our...

A trusted IT services provider is seeking a Quality Control Lead/Project Manager I in Ashburn, Virginia, to oversee the quality assurance of Technology Service Desk operations. This role demands experience in IT service desk management and requires strong analytical and communication skills. The successful candidate will implement quality standards, conduct audits, and drive service improvements....

Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency. This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal employees, contractors, trade partners, and agency users worldwide. The PM will oversee all aspects of program delivery, staffing, and compliance with...

A government contracting firm in Ashburn, VA, is seeking a full-time Program Manager II to lead an IT service desk. The ideal candidate will have extensive experience in program management, particularly in managing large teams in a dynamic environment. Key responsibilities include liaising with government stakeholders and ensuring efficient service delivery across multiple locations. Competitive...

Team Lead – Account Services Desk/Project Manager II Join to apply for the Team Lead – Account Services Desk/Project Manager II role at Enterprise Solutions and ManagementTeam Lead – Account Services Desk/Project Manager II 4 days ago Be among the first 25 applicantsJoin to apply for the Team Lead – Account Services Desk/Project Manager II role at Enterprise Solutions and ManagementEnterprise...

OpportunityCACI’s Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) client located in Ashburn, VA. Join this passionate team of industry-leading individuals supporting the best practices in Agile Software Development for the Department of Homeland Security (DHS).As a member of the BEAGLE ASF Team, you will support the men...

Overview As a Senior Desktop Technician , you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 2 technical assistance directly to the ePlus customer base. You will provide accurate and efficient problem diagnosis, description and tracking through resolution.For remote/hybrid positions: an essential function of this position is...

Job Description: Our Helpdesk Administrator directly interfaces with the customer and should consider themselves a Customer Service specialist. Daily duties will be to answer customer calls and assist them with computer related issues. Key Duties and Responsibilities: - Primary contact point for resolution of network and operating system issues - Experience in Microsoft Windows Systems...

Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service,...

* Answer phone calls, emails, or other communications received from users of financial and facility applications.* Record a ticket in the call center database (currently HP Service Manager) for every communication received.* Provide triage to determine if the issue can be resolved by the Tier 1 Technician: record results.* If the incident needs to be escalated or are out of scope, note in the...

Job Summary: SUVI is seeking a Service Desk Lead to provide Information Technology Support Services to support the mission of the Government. Responsibilities Job Responsibilities: Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are...

A consulting firm is seeking an experienced Program Manager to lead a large-scale Service Desk contract supporting a DHS agency. The role involves overseeing program delivery, staffing, and compliance with performance standards. The ideal candidate has over 5 years managing a 24x7 IT Service Desk with 50+ staff and strong knowledge of ITIL/HDI standards. This position offers some remote...

A government contractor located in Ashburn, VA seeks a Team Lead - Account Services Desk/Project Manager II. The successful candidate will oversee 24x7 Tier II operations and support over 100K users. Requires a Bachelor's degree and at least three years of supervisory experience in IT service desks. Bilingual (English/Spanish) is a must. This full-time role offers competitive employment...

Service Desk LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: NoneEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and Border Protection (CBP) Land Border Integration...

Description About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our...

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Team Lead - Account Services Desk/Project Manager II for an exciting opportunity located in Ashburn, VA .Job Description and ResponsibilitiesESM is looking for a full-time Team Lead - Account Services...