Help Desk Support jobs in Troy, NY

Location: Albany or Rochester, NY (Hybrid) Are you a tech-savvy problem solver who thrives on helping others? Do you enjoy troubleshooting systems, supporting users, and working in a collaborative IT environment? Are you excited about the opportunity to join an innovative, growing law firm that has been successful for more than 165 years? Harris Beach Murtha is seeking a Technical Support...

OverviewJOB TITLE:Help Desk AgentCAYUSE COMPANY:Cayuse Commercial Services, LLCLOCATIONRemoteSALARY:$15.00-$17.00EMPLOYEE TYPE:Full-Time Hourly Non-ExemptHelp Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining...

LOCATION: Northeastern Regional Information Center - Voorheesville Central School & Albany BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair and troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call tracking database/system....

Senior Help Desk TechnicianEmployment Type: Full TimeDepartment: Help DeskCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).CGS brings motivated, highly...

HBITS-05-13240Duties include, but not limited to the following:Respond to all service requests.Use of Lansweeper, ITSM, and remote desktop to provide level 2 technical support to over 4000 DOH staff, monitoring work queues, opening, updating and closing ITSM incidents.Document the details of a user request or issue, document the diagnostic steps performed when troubleshooting the issue and assist...

Work Performed (List duties of this position): - Exceptional Tier Iexperience with a focus on strong troubleshooting skills, customer services and follow through on assignments. - Overseeing escalated Tier I issues and assessing before transferring to senior technical staff. - Knowledge sharing and cross training in a team and one on one setting. - Maintain advance knowledge of client's...

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Help Desk Analyst in Albany, NY Division of Eligibility & Marketplace Integration (DEMI) Bureau of...

Role Summary The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible...

Prime Group Holdings , LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for an IT Helpdesk Support associate at its headquarters in Saratoga Springs, NY. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage...

Supports the lower-level staff regarding troubleshooting and escalations. Resolves high-level troubleshooting and complex issues with servers, email, issues with Net. ID's in LDAP and desktop applications, hardware and operating systems. Works with s Service Desk, Support, Customer Service, Technical, Tech, IT, Technology

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.Job Location (Full...

Job Type Full-time Description Logical Net is searching for exceptionally talented, self-driven individuals to join our team to provide advanced Information Technology, Communication, and Cybersecurity solutions to our customers. Logical Net presents a unique opportunity to work with a diverse and talented team in a technology-rich collaborative environment. Position: Information Technology...

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.Note: For questions...

Duties Description The Office Assistant 1 duties in the Division of Corporations will include but are not limited to the following: • Uses Oracle Processing System to record payment information, document information, and review, accept or reject and scan Unified Commercial Code (UCC) documents. • Perform data entry of summons documents into the Cenuity system. • Perform reconciliation of fees...

Senior Attorney or Assistant Attorney (NY HELPS) Counsel's Office Albany, NY Posting Dates: September 2, 2025 - September 12, 2025 Harvest your potential with the New York State Department of Agriculture and Markets! Join our team and become an integral part of a team dedicated to fostering a competitive food and agriculture industry that benefits both producers and consumers alike. Here, you can...

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.Note: For questions...

A leading technology support firm located in Albany, NY, is seeking a Senior Computer User Support Specialist to provide 24/7 IT technical support for a large array of devices. The role requires a minimum of an Associate's degree and 6 years of experience in computer user support. Candidates must have good communication skills and the ability to manage various IT tasks efficiently. Benefits...

Work Performed (List duties of this position): - Exceptional Tier Iexperience with a focus on strong troubleshooting skills, customer services and follow through on assignments. - Overseeing escalated Tier I issues and assessing before transferring to senior technical staff. - Knowledge sharing and cross training in a team and one on one setting. - Maintain advance knowledge of client's...

LOCATION: Northeastern Regional Information Center - Berlin Central School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair and troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call tracking database/system....

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.Note: For questions...