Help Desk Support jobs in Troy, NY

Location: Albany or Rochester, NY (Hybrid) Are you a tech-savvy problem solver who thrives on helping others? Do you enjoy troubleshooting systems, supporting users, and working in a collaborative IT environment? Are you excited about the opportunity to join an innovative, growing law firm that has been successful for more than 165 years? Harris Beach Murtha is seeking a Technical Support...

OverviewJOB TITLE:Help Desk AgentCAYUSE COMPANY:Cayuse Commercial Services, LLCLOCATIONRemoteSALARY:$15.00-$17.00EMPLOYEE TYPE:Full-Time Hourly Non-ExemptHelp Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining...

LOCATION: Northeastern Regional Information Center - Berlin Central School District BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair and troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call tracking database/system....

Senior Help Desk TechnicianEmployment Type: Full TimeDepartment: Help DeskCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).CGS brings motivated, highly...

Work Performed (List duties of this position): - Exceptional Tier Iexperience with a focus on strong troubleshooting skills, customer services and follow through on assignments. - Overseeing escalated Tier I issues and assessing before transferring to senior technical staff. - Knowledge sharing and cross training in a team and one on one setting. - Maintain advance knowledge of client's...

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Help Desk Analyst in Albany, NY Division of Eligibility & Marketplace Integration (DEMI) Bureau of...

Job Description Job Description Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...

Job Description Job Description 80 months of experience supporting Apple (iOS) mobile devices 75 months of experience with enterprise mobile device management solutions 70 months of experience supporting audio visual equipment 70 months of experience supporting teleconferencing equipment 60 months of experience with Office 365 & Office.com functionality 60 months of experience...

Prime Group Holdings , LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for an IT Helpdesk Support associate at its headquarters in Saratoga Springs, NY. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage...

Role Summary The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/IP, Windows Domains, and M365), good people skills and a solid work ethic. The position involves multiple daily interactions with associates from various departments, managing work from a ticketing system and being a responsible, credible...

Job Description Job Description Summary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of a Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and...

Job Description Job Description Summary Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of aHelpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and...

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.Job Location (Full...

Job Description Job Description JOB SUMMARY The IT Support Desk Supervisor leads and manages the helpdesk team to ensure timely and effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and align with organizational goals. By leveraging KPIs and performance metrics, the supervisor identifies continuous improvement...

Job Description Job Description Complete Network is looking for a support desk technician with an Associates or Bachelors degree in computer science or IT and two to five years of experience. This is a level 1-2 support desk position troubleshooting a variety of desktop support issues. The candidate must have strong technical and communication skills. Day-to-day duties will include remote and...

Job Type Full-time Description Logical Net is searching for exceptionally talented, self-driven individuals to join our team to provide advanced Information Technology, Communication, and Cybersecurity solutions to our customers. Logical Net presents a unique opportunity to work with a diverse and talented team in a technology-rich collaborative environment. Position: Information Technology...

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Job Description Job Description Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys...

Work Performed (List duties of this position): - Exceptional Tier Iexperience with a focus on strong troubleshooting skills, customer services and follow through on assignments. - Overseeing escalated Tier I issues and assessing before transferring to senior technical staff. - Knowledge sharing and cross training in a team and one on one setting. - Maintain advance knowledge of client's...

LOCATION: Northeastern Regional Information Center - Voorheesville Central School & Albany BASIC FUNCTION: The Help Desk Technician is the primary contact with employees regarding repair and troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call tracking database/system....