Customer Experience Manager jobs in Virginia

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Assistant Store Manager - Customer Experience

Petsmart
Richmond 23234

PetSmart does Anything for Pets - JOIN OUR TEAM!Assistant Store Manager Customer ExperienceAbout Life at PetSmartAt PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing...

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4 days ago

Customer Experience & Service Transformation Management Consultant - Products

Accenture
Arlington 22212

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago

Assistant Manager - Customer Experience

Five Below
Newport News 23606

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all...

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4 days ago

Assistant Store Manager - Lead Talent & Customer Experience

Bath and Body Works
Alexandria 22350

A leading retail company seeks an Assistant Store Manager to join their team in Alexandria, VA. This role involves collaborating with the Store Manager to enhance customer experiences, develop associates, and drive store performance. Candidates should have a solid background in retail management and a passion for providing exceptional service. The company offers competitive pay, benefits, and...

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8 hours ago

Customer Experience Manager

The Home Depot, Inc.
Colonial Heights 23834

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CX - Ms manage all activities r Customer Experience, Manager, Store Leader, Store Manager, Leadership, Store Associate, Retail

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3 days ago

Customer Experience Manager (Part-Time)

Michaels Stores
Christiansburg 24068

Store - CHRISTIANSBURG, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs...

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5 days ago

Store Manager: Lead Sales & Customer Experience

Lazboy1
Fairfax 22032

A leading furniture retailer in Fairfax, Virginia, seeks a dynamic leader to manage store sales, team operations, and customer experience. This role offers a total compensation range of $60,000 - $95,000 per year, inclusive of base and uncapped commission. Ideal candidates possess a Bachelor's degree and 3-5 years in retail sales management. An engaging workplace culture is fostered, with strong...

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a day ago

Senior Business Manager, Effortless Customer Experiences

Capital One
McLean 22107

Senior Business Manager, Effortless Customer Experiences. Drive the Customer Experience Analytics Strategy for Retail Bank. This is a unique opportunity to own the end-to-end design, implementation, and analysis of the Retail Bank's entire Customer E Customer Experience, Business Manager, Manager, Business, Business Analyst, Senior, Banking, Business Services

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11 hours ago

Managing Consultant (Customer Experience)

Apex Systems
Glen Allen 23060

Job Description# Managing Consultant (Customer Experience)Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more...

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an hour ago

Customer Experience (Call Center) Manager

Human Resource Certification Institute, Inc.
Alexandria 22350

* This position may primarily be performed remotely; however, candidates must live within 50 miles of our headquarters office (1725 Duke Street, Alexandria, VA 22314). Please apply online at https://www.hrci.org/about-hrci/hrci-careers Who we are: HRCI, headquartered in Alexandria, Virginia, is the premier credentialing and learning organization for the human resources profession. For over 50...

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2 days ago

Customer Experience Manager

i360
Arlington 22201

Your Jobi360 is seeking a Customer Experience Manager to help ensure customers have exceptional experience throughout our entire platform and suite of tools. This role combines strategy, process improvement, and hands‑on management of customer interactions to improve how customers interact with i360. This includes leading the development of our education and training content we leverage for our...

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2 days ago

Customer Experience Manager

The Home Depot
Virginia Beach 23450

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager...

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2 hours ago

Customer Experience and Service Transformation Advisory Senior Manager (H&PS)

Accenture
Arlington 22212

We are:Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago

Customer Experience Manager

Five Below
Alexandria 22350

Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B. E. S. T. customer service experience; ensuring that each guest has a fast, friendly check out experience. Responsible for leading thei Customer Experience, Manager, Store Manager, Customer Service, Experience, District Manager, Retail

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a day ago

Part Time Customer Experience Manager

Michaels Stores
Gainesville 20156

Store - DC-GAINESVILLE, VADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs...

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5 days ago
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Customer Experience and Service Transformation Advisory Senior Manager (FS)

Accenture
Arlington 22212

We are:Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago

Customer Experience & Service Transformation Management Consultant - Comms, Media & Technology

Accenture
Arlington 22212

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago

Customer Experience and Service Transformation Advisory Senior Manager (Products)

Accenture
Arlington 22212

We are:Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago

Customer Experience & Service Transformation Management Consultant - Health & Public Service

Accenture
Arlington 22212

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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a day ago

Customer Experience & Service Transformation Management Consultant - Financial Services

Accenture
Arlington 22212

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients...

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2 days ago
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